A guided, step-by-step walkthrough. At every step you see who is acting — you, the system, the LLM, or a tool — and exactly which database is touched.
Use the arrows, the dots, or your keyboard. Toggle Customer to see what you'd experience, or Engineer to see the component, the actor, and the database.
The bot talks to two databases and one vector index. Pick one to see what it holds and whether the bot can change it.
The bot is mostly fast, deterministic code. The LLM only wakes up to understand you, decide which tool to call, and word the reply. Click any dot to jump back to that step.